Last reviewed: 17 September 2026 · Guidance is general until an exact model is identified.
What is the machine doing?
Won't drainSafe first checks when water remains in the drum.Check what to do next →Won't spinSeparate load and drainage checks from faults that need service.Check what to do next →Won't startCheck the simple controls without opening the appliance.Check what to do next →Leaking waterContain the risk first, then record where and when water appears.Check what to do next →Unusual noiseUse the timing and type of noise as evidence—not as a parts diagnosis.Check what to do next →Burning smell or electrical signsTreat smoke, sparking, overheating, and a charred smell as a safety stop.Read the safety stop →
Use the tool that matches your decision
Screen safety and prepare a repair briefCompare a repair quote with replacementEstimate running cost
Model-specific guidance
Use model-specific guidance only when the complete model and source match. Keepvero currently has one sourced Bosch E18 example for a drainage fault.