Last reviewed: 17 September 2026 · Report a correction
What this symptom means
No start can mean no power, an incomplete door lock, a selected delay or control state, or an internal fault. A dark or inactive display does not make internal electrical work safe.
Possible cause groups
- Power supply or household circuit interruption
- Door, child-lock, delay-start, or program state
- An internal electrical, control, or locking fault
What you can check first
- Confirm the plug is fully seated only if the plug and socket look dry and undamaged.
- Check the display, selected program, delay start, child lock, and door closure against the manual.
- Record whether a breaker or protective device tripped; do not repeatedly reset it.
When to stop
- A breaker trips again, or the plug, cable, or socket is hot or damaged.
- There is a burning smell, smoke, sparking, unusual heat, or water near electrics.
- Testing would require opening the casing or measuring live voltage.
Prepare the next conversation
Record only what you can obtain safely:
- Full model number
- Display or error code
- Condition of plug and socket
- What happened immediately before the failure
Next step
Prepare a repair brief
Screen hazards and organize the facts for support or a repairer.
Start the brief →After diagnosisRepair or replace?
Compare a complete quote with a comparable replacement.
Compare options →Operating costEstimate running cost
Use your consumption and local tariffs.
Calculate cost →Source and scope
This manufacturer guidance supports the general symptom and safe first observations. Always use the manual for your exact model.