Last reviewed: 17 September 2026 · Report a correction
What this symptom means
The position and timing of water can help a professional narrow the source. It does not prove whether the cause is the door seal, detergent foaming, a hose, installation, or an internal leak.
Possible cause groups
- Door obstruction, residue, or visible seal damage
- Excess foam or unsuitable detergent
- A loose, damaged, blocked, or internal water path
What you can check first
- Stop the program and keep people away from the wet area.
- If it is safe to do so without crossing water, isolate power and close the water supply.
- Photograph where the water first appeared and check only visible door, drawer, and external hose areas.
When to stop
- Water is near a plug, socket, cable, or electrical part.
- The leak is active, large, or cannot be contained safely.
- Locating it would require tipping, moving, or opening the machine.
Prepare the next conversation
Record only what you can obtain safely:
- Full model number
- Leak location and program stage
- Photo of the first wet area
- Detergent type and amount
Next step
Prepare a repair brief
Screen hazards and organize the facts for support or a repairer.
Start the brief →After diagnosisRepair or replace?
Compare a complete quote with a comparable replacement.
Compare options →Operating costEstimate running cost
Use your consumption and local tariffs.
Calculate cost →Source and scope
This manufacturer guidance supports the general symptom and safe first observations. Always use the manual for your exact model.