Last updated: 11 September 2026
Controller
Keepvero.com, Dorfstrasse 21a, 6800 Feldkirch, Austria. Contact: support@keepvero.com.
Diagnosis progress on your device
Keepvero stores an anonymous session identifier, wizard step, diagnosis answers, economic inputs, and update time in browser local storage so that progress can be restored. You can remove it by restarting the diagnosis or clearing site data in your browser.
Optional anonymous synchronization
When database synchronization is enabled, Keepvero sends the same progress to its own server API and stores it in Neon Postgres. An HttpOnly cookie contains a random anonymous token; only a keyed hash is stored in the database. Database credentials never reach the browser, and Keepvero does not ask for a name or email address in the diagnosis flow. The final retention period and processor agreement must be confirmed before launch.
Hosting and technical logs
Keepvero is hosted on Vercel with its Neon Postgres integration. These providers necessarily process request and connection information to deliver and secure the service. The production regions, retention periods, and applicable data-processing terms must be documented and reviewed for production. Keepvero's target retention for its own raw technical logs is no more than 30 days.
Analytics
Keepvero sends a small allowlisted set of funnel events to its own API. Events contain names such as a problem page view or completed tool and limited categorical context. They do not include names, email addresses, free text, model numbers, error codes, or a cross-site advertising ID. The events currently appear in first-party hosting logs. Raw funnel data is intended to be retained for no more than 30 days; anonymous aggregate counts may be kept longer.
Google Analytics
Google Analytics 4 is loaded only after an explicit analytics choice reported by Google Privacy & Messaging. Before consent, Keepvero does not load the Google Analytics tag or send events to Google. When configured and consented, only restricted product-event categories are forwarded; contact messages, email addresses, model numbers, error codes, and uploaded images are excluded. Consent can be changed through the privacy and cookie settings link in the footer.
Contact requests
A contact request contains the email address, optional name, selected category, and message voluntarily supplied by the sender. It is used to answer that request, sent to support@keepvero.com through the configured mail provider, and not joined to diagnosis sessions. The operational deletion period and provider agreement must be confirmed before online delivery is enabled.
Rating-plate photos
The label-photo checker validates a JPEG, PNG, or WebP image in memory. It does not store the image in Neon, publish it, or send it to an OCR provider. The browser preview remains on the device and is released when removed or when the page closes.
Google AdSense and advertising cookies
Google AdSense is enabled. Google and participating advertising vendors may use cookies, IP addresses, web beacons, or similar identifiers to deliver, limit, personalize, and measure advertising. The operator must ensure that the published Google-certified consent message controls advertising in accordance with the visitor’s choice. Visitors can revisit their privacy choices through the consent interface.
Information about Google’s processing is available at How Google uses information from sites or apps that use its services and advertising choices at Google Ads Settings.
Legal bases and retention
Strictly necessary storage and security processing are used to provide the service requested by the visitor and protect the application. Non-essential advertising or measurement technologies require prior consent where applicable. Raw technical and funnel data has a 30-day target maximum. Contact-message deletion and provider retention require a final operational decision before online delivery is enabled.
Your rights
Depending on applicable law, you may have rights of access, rectification, erasure, restriction, objection, portability, and withdrawal of consent. You may also lodge a complaint with the competent data-protection authority. Because the diagnosis is anonymous, Keepvero may need the anonymous session context to locate a record.
Changes
This notice will be updated when providers, purposes, retention periods, or advertising configuration change. Material changes affecting consent will trigger a renewed choice where required.